FAQ
FAQS
How long will my order take to be made?
Many of the items are in stock and are dispatched next working day. Some items are made to order and carry creation times of 1-7 working days, see individual listings for details on each piece.
How long does shipping take?
Shipping times vary depending on where in the world you are located.
In general, your order will arrive within the following timeframe, please also allow time for customs clearance and watch for customs notifications to avoid delays.
Europe : 7-14 working days
USA : 7-14 working days
Australia : 7-14 working days
Rest of World: 9-14 working days
Are all your accessories handmade?
Yes. Every one of our accessories are carefully designed and handcrafted.
Do you do bespoke orders?
No. I do not offer a fully bespoke service but some of the styles can be tweaked so do get in touch if you seen something you like but would like to discuss options. Email me at support@vishopee.com
Can you help me choose a style?
Yes! I absolutely can. I meet with Brides in my studio daily helping them style their Bridal look and have been doing so for over a decade. Feel free to send me an email with a brief idea of what you are looking for, include a picture of the all-important dress and let me know what way you intend to wear your hair. I will come back to you with suggestions.
Email support@vishopee.com